Key Account Manager

Role Overview

Skills: Sales Acumen, Negotiation Skills, Managing Client Relations, Excellent written and verbal communication skills, Target Management, Account management, Maintain Client relationship, Creating sales Pipeline, Reporting

Location: Mumbai, Maharashtra

Key Responsibilities

• Client Relationship Management:
  Build and maintain strong relationships with existing clients, including end users and International Project Consultants (IPCs). Act as the primary point of contact for all client needs.
• Sales Quota & Target Management:
  Carry a sales quota and work towards achieving or exceeding it by identifying and securing business opportunities within existing accounts.
• Pipeline Development:
  Proactively manage and build a sales pipeline from current accounts by engaging clients, understanding their evolving needs, and proposing appropriate AV/UC solutions.
• Travel & Client Visits:
  Travel up to 70-80% of the time across India to meet with clients, conduct product demos, and ensure customer satisfaction.
• Client Engagement & Reporting:
  Provide regular updates to senior management on account performance, client feedback, and emerging opportunities. Ensure all client interactions are documented and tracked in the CRM system.Skills & Qualifications
• Education: Bachelors degree in Business, Engineering, or a related field.
• Experience: Minimum 3 years of experience in sales or Key Account Management in a B2B environment. Experience in the AV/UC industry is a plus.
• Sales & Negotiation: Strong sales acumen with proven experience in managing client relationships, negotiating deals, and achieving sales targets.
• Communication: Excellent written and verbal communication skills with the ability to clearly present solutions and build client trust.
• Travel Flexibility: Willingness to travel extensively across India to manage client engagements.