Associate-Inside Sales

Role Overview

Skills: Lead Generation, Sales development, Negotiation, Sales, Relationship Management, Customer Research, Product Demonstration, Customer Data Management, Cold Calling

Location: Vashi, Navi Mumbai

Key Responsibilities

• Lead Generation: Identify new customer opportunities using industry directories, LinkedIn, and mailing lists. Make cold calls or follow up on inbound leads to create potential sales pipelines.
• Customer Research: Gather insights into customer business needs, revenue, and current suppliers to tailor pitches and build personalized solutions for each client.
• Relationship Management: Engage with potential clients, answering queries, assisting with purchase decisions, and making follow-up calls to maintain strong client relationships.
• Product Demonstrations: Conduct remote product demos and, on occasion, in-person demonstrations for potential clients to showcase AV/UC solutions.
• Sales Negotiation: Negotiate sales terms, including customized packages, discounts, and after-sales services, to close deals successfully.
• Collaboration with Sales Team: Direct online leads to field sales executives and work collaboratively to ensure alignment in client engagements and follow-ups.
• Record Keeping: Maintain an updated customer database and accurate sales records to track progress and performance.
• Communication with Marketing: Regularly communicate with marketing partners to align efforts and enhance lead generation campaigns.
• Sales Targets: Work towards meeting the sales goals and objectives set by leadership, ensuring quarterly and annual targets are achieved.
• Skill Development: Continuously work on improving sales skills, such as cold calling, negotiations, and pitching, to increase success rates.

Skills & Qualifications

• Education: Bachelors degree in Business, Marketing, or a related field.
• Experience: Minimum 2-3 years of experience in inside sales or customer service, preferably in the technology or AV/UC sector.
• Technical Skills: Proficient in LinkedIn Sales Navigator, bulk emailing, and CRM systems.
• Communication: Excellent written and verbal communication skills, with the ability to convey solutions effectively to clients.
• Sales Ability: Strong negotiation and persuasion skills, with a proven track record of achieving sales targets.
• Personality: A self-motivated individual with a can-do attitude, high energy, and the ability to engage clients positively.