Enterprise IT Services Engineered for Collaboration Environments
From structured cabling and UC platform deployment to centralized remote monitoring and managed support — Allwave delivers IT infrastructure that keeps your AV systems performing at scale.
Beyond Audiovisual
IT Infrastructure That Powers Your Collaboration Ecosystem
What We Deliver
Core IT Services
IT-grade infrastructure services executed alongside every AV deployment — from cabling and commissioning to remote monitoring and lifecycle management.
Enterprise AV over IP
Modern AV systems demand flexibility, scalability, and seamless integration. We design enterprise-grade AV over IP networks that distribute audio, video, USB, and control signals over standard Ethernet infrastructure—supporting workplaces, campuses, command centers, auditoriums, training spaces, and digital signage.
Capabilities
- Enterprise AV over IP Architecture
- Audio, Video & USB over IP
- Digital Signage & Video Walls
- Multi-Room Content Distribution
- KVM & USB Extension
- Audio Networking
- Multicast, QoS & VLAN Design
- Secure AV Network Segmentation
- Enterprise Switching & Hybrid AV Infrastructure
Enterprise IT Networking & Infrastructure
A secure, resilient network is the foundation of every connected workplace. We design and deploy enterprise networking solutions that support business applications, collaboration platforms, cloud services, and AV systems with maximum reliability.
Services
- Enterprise LAN, WAN & SD-WAN
- Switching & Wireless (Wi-Fi 6/6E/7)
- Firewall & Network Security
- VPN & Remote Connectivity
- VLAN & Network Segmentation
- High Availability Architecture
- Network Optimization & Cybersecurity Best Practices
Remote Monitoring & Managed Services
Maximize uptime with proactive monitoring of your AV, IT, UC, and network infrastructure. Our centralized platform provides real-time visibility across multiple locations, enabling faster issue resolution and improved operational efficiency.
Monitoring Includes
- AV & Network Device Monitoring
- Microsoft Teams & Zoom Rooms
- Digital Signage & Video Walls
- Switches, Routers & Firewalls
- UPS & Environmental Monitoring
- Performance Analytics
- Preventive Maintenance
- Automated Alerts & SLA Reporting
Remote Deployment & Lifecycle Management
Simplify enterprise technology deployment with secure, standardized provisioning and lifecycle management. We enable rapid rollouts, remote updates, and centralized configuration while minimizing business disruption.
Deployment Services
- Zero-Touch Provisioning
- Remote Device Configuration
- Firmware & Software Updates
- AV & UC Commissioning
- DSP & Control System Deployment
- Backup & Version Control
- Asset Inventory Management
- Remote Acceptance Testing
AI-Powered AV & IT Solutions
Leverage Artificial Intelligence to automate operations, improve user experiences, and optimize workplace technology. Our AI-powered solutions enhance productivity while reducing operational overhead.
AI Capabilities
- Smart Meeting Room Automation
- AI Helpdesk & Virtual Assistants
- Predictive Maintenance
- Intelligent Diagnostics
- Meeting & Workspace Analytics
- Automated Documentation
- Workflow Automation
- AI Dashboards & Custom Integrations
Unified Communications & Collaboration
Create seamless hybrid collaboration experiences with integrated meeting spaces that deliver consistent audio, video, and user experiences across every location.
Solutions
- Microsoft Teams Rooms
- Zoom Rooms
- Google Meet & Cisco Webex
- BYOD & BYOM
- Wireless Presentation
- Boardrooms & Conference Rooms
- Training Spaces & Auditoriums
- Hybrid Collaboration Environments
AV Programming & System Integration
We develop intelligent automation and custom integrations that simplify operations while ensuring seamless interoperability across enterprise technologies.
Integration Expertise
- Control & DSP Programming
- Touch Panel Development
- API & Third-Party Integrations
- Lighting & HVAC Integration
- Building Management Systems
- Scheduling Platforms
- Device Automation
- Cloud Dashboards & Workflow Optimization
Professional Services
From strategy to ongoing support, we partner with organizations through every stage of their technology journey.
Services
- Technology Consulting
- AV & IT Assessments
- Network Health Audits
- Solution Design & Proof of Concept
- Project Management
- Site Surveys & Commissioning
- Documentation & User Training
- Managed Services & AMCs
- Technology Refresh Planning
IT-Governance-Aligned Integration
Enterprise collaboration solutions must align with IT governance, security policies, and long-term technology strategies. We design and integrate workplace technologies that seamlessly fit within your existing IT ecosystem, ensuring interoperability, compliance, scalability, and business continuity across enterprise and Global Capability Center (GCC) environments.
Capabilities
- IT Governance & Compliance Alignment
- Standards-Based System Integration
- Enterprise Network Compatibility
- Secure AV & IT Architecture
- Scalable Multi-Site Deployments
- Identity & Access Integration
- Interoperability Across Enterprise Platforms
- Business Continuity & High Availability Design
Smart Add-Ons with IT Dependencies
Enhance workplace experiences with intelligent technologies that integrate seamlessly with your enterprise network. From smart meeting spaces to digital workplace solutions, every deployment is designed with secure network connectivity, centralized management, and future scalability in mind.
Solutions
- Room Booking Systems
- Occupancy & Utilization Sensors
- Digital Signage Networks
- Wireless Presentation
- Live Streaming & Recording
- Visitor & Wayfinding Displays
- Space Utilization Analytics
- Centralized Device Management
AV Rack Fabrication, Assembly & Pre-Commissioning
To ensure faster deployments and consistent quality, all AV racks are professionally fabricated, assembled, wired, labeled, and fully tested before arriving on site. Our off-site pre-commissioning process minimizes installation time, reduces project risks, and ensures every system is deployment-ready.
Services
- Custom AV Rack Fabrication
- Professional Cable Management
- Equipment Mounting & Labeling
- Power Distribution Integration
- Signal Integrity Testing
- Factory Acceptance Testing (FAT)
- Pre-Configured System Programming
- Deployment-Ready Documentation
Real-Time Service Notifications via Mobile-Enabled Field Engineers Using Confluence
✅ Quick updates help in efficient issue resolution.
✅ Clients stay informed at every step.
✅ Engineers can update on the go, reducing delays.
✅ Teams can track progress and assign tasks dynamically.
PATCHBOX Intelligent Network Cable Management
✅ Retractable patch cables eliminate cable clutter and maintain the exact cable length required.
✅ Up to 8x faster installation, maintenance, and troubleshooting compared to conventional cabling.
✅ Saves up to 50% more rack space by eliminating the need for horizontal and vertical cable managers.
✅ Improves airflow inside network racks for enhanced cooling and equipment performance.
✅ Reduces strain on switch and patch panel ports with lightweight flat cable technology.
✅ Available in Cat.6A (UTP/STP) and Fiber Optic (OS2/OM4) configurations to support modern enterprise networks.
✅ Supports high-speed data transmission and Power over Ethernet (PoE) applications.
✅ Built for long-term reliability with a 10-year manufacturer warranty.
✅ Delivers a cleaner, standardized rack layout that simplifies future moves, adds, and changes.
✅ Ideal for enterprise data centers, server rooms, IT closets, and mission-critical network environments where uptime and efficiency matter most.
AI Applications – Engineered for Smarter AV Operations
AI Applications Built In-House.
From design engineering and project execution to service management and technical support, our proprietary AI applications automate complex workflows, eliminate repetitive tasks, and accelerate decision-making. Purpose-built for the audiovisual industry, these intelligent platforms combine AI, AVIXA best practices, and deep domain expertise to improve productivity, reduce errors, and help teams deliver projects faster with greater accuracy.
AI-powered AV design and costing.
BINGO turns a short room questionnaire into a complete, AVIXA-compliant bill of quantities — specified, priced and ready to issue. Work that took a design engineer hours now takes minutes.
Key Capabilities
- Intelligent BOQ generation — Describe the room; BINGO specifies the system and prices it against a live catalogue of 4,200+ AV products.
- AVIXA CTS-D standards built in — Display sizing, audio coverage and camera field of view are calculated to standard, not estimated.
- Brand control — Set manufacturer preferences per component, down to microphones, DSPs and speakers, and BINGO holds to them.
- Quick Quote — Search the catalogue and build a costed quote in seconds, with no questionnaire required.
- Schematic drawings — Produce editable signal-flow schematics using real CAD symbols, and export to PDF or DXF for AutoCAD.
- Client-ready documents — Issue Design Brief Reports, BOQs and proposals in your own template, directly from the platform.
An AI support desk for technicians and operators.
Pronto answers support questions from your own documentation and works directly inside Jira, so issues get resolved on the first response rather than the third.
Key Capabilities
- Answers grounded in your knowledge base — Retrieval-augmented AI responds from your documentation, not guesswork.
- Jira integration — Pull live tickets, analyse them, and post a solution back to the customer in one click.
- Voice, in Hindi and English — Engineers on site can ask a question and hear the answer, hands-free.
- Priority alerts — Real-time notification the moment a high-priority ticket is raised.
- Managed access — Admin-approved accounts, role-based permissions, usage analytics and searchable conversation history.
AI-Powered AV Programmer Assistant
Nexo is an AI assistant built specifically for AV programmers, bridging the gap between system design and software development. It intelligently converts AV BOQs and system schematics into structured programmer documentation and AI-ready coding prompts, enabling faster project handovers, greater consistency, and reduced programming effort across leading AV control platforms.
Key Capabilities
- Automatically interprets BOQs and schematics to generate structured room equipment and device information.
- Guides users through topology validation for signal routing, audio processing, video conferencing, and system architecture.
- Produces comprehensive programmer handoff documentation, including signal flow, control ownership, equipment mapping, and architecture diagrams.
- Generates AI-ready prompts optimized for platforms such as Extron, Biamp, Cisco, Q-SYS, and preferred programming languages including ControlScript, Lua, and Python.
- Provides secure role-based access with authentication, project history, and audit logging to support collaborative development and traceability.
AI-Powered HR Operations Platform
HiRo is an intelligent HR platform that unifies recruitment, onboarding, offboarding, and employee engagement into a single AI-driven workspace. By automating repetitive HR processes and simplifying employee lifecycle management, HiRo helps organizations hire the right talent faster, create seamless onboarding experiences, manage structured exits, and build a more engaged workforce.
Key Capabilities
- Recruitment: AI-powered resume screening, skill extraction, JD-based candidate matching, interview question generation and evaluation, automated application and offer communications, and employee referral management.
- Onboarding: Automated pre-joining and joining workflows, document collection, employee profile creation, IT and access provisioning requests, and an AI policy assistant to help new hires settle in quickly.
- Offboarding: Standardized resignation workflows, exit documentation, automated stakeholder notifications, and structured handover processes for smooth employee transitions.
- Employee Engagement: Automated birthday and work anniversary greetings with branded creatives, employee surveys with AI-generated insights, business card request management, and a centralized dashboard to track engagement initiatives.
Inventory and operations, built for AV integrators.
A single system for stock, procurement, invoicing and service — designed around Indian statutory requirements and the way AV projects actually run.
Key Capabilities
- Serial-level inventory — Track every unit across warehouses, transfers, demonstrations and returns.
- Procurement that reconciles — Purchase orders flow through goods receipt into live stock, with BOQ import and full vendor records.
- Finance and statutory compliance — GST, HSN validation, MSMED Act 2006, TDS, depreciation and TallyPrime export, with automatic financial-year rollover.
- Service and AMC — Contract renewals, service tickets and warranty alerts tracked to date.
- Automated follow-up — Payment reminders, compliance checks and daily digests run on schedule, without anyone having to remember
The Allwave Difference
Built-In Advantages of Our IT Services Approach
100% In-House Execution
All cabling and installation performed by Allwave’s own certified technicians. No outsourcing, no quality gaps.
16×6 Managed Support
ITIL based Support with Service Level Agreement, NOC-driven SLA-based support with real-time monitoring, fault detection,incident resolution, and incident responce time
Certified Standards
PSNI QA/QC-certified processes, AVIXA-aligned engineering, and ISO 9001:2015 operational discipline.
Enterprise Scalability
IT-governance-aligned designs that scale across campuses, GCCs, and multi-location deployments.
Why Allwave AV
Why Enterprises Trust Allwave for IT-Integrated AV
A partner that combines AV domain expertise with IT infrastructure discipline — delivering collaboration environments that are engineered, not just installed.
PMO-Led Structured Delivery
Every deployment is managed through a centralized Project Management Office ensuring milestone visibility, stakeholder coordination, and QA/QC compliance. Deliverables are tracked through JIRA and ZOHO Projects with documented dependencies and CSAT reports before handover.Dedicated Network Operations Centre
Our NOC provides 16×6 managed monitoring across every AV endpoint. Real-time health metrics, automated fault detection, incident tracking, and operational analytics — all backed by SLA-driven service workflows designed to sustain enterprise environments long after deployment.
