Enterprise AV Integration for Morningstar | Mumbai—Multi-Space Deployment

Project Overview

Morningstar is a global provider of independent investment research and financial data, operating offices across North America, Europe and Asia. As part of a strategic real estate improvement initiative, Morningstar fitted out new high-spec floors in their Mumbai office, purpose-built to meet the organisation’s latest global AV standards and support the demands of a modern hybrid workforce. 

The client selected Allwave AV Systems as the trusted installation and commissioning partner for this deployment. The scope covered six distinct workspace environments across multiple floors: a high-performance event space, divisible training rooms, standard meeting rooms, digital signage zones, refuge areas and a reception area. Additionally, Allwave completed the installation within a four-month window while managing a wider project that extended over a year from initial design and planning through final delivery.

As a result, Allwave delivered a fully integrated and centrally managed AV ecosystem that supports hybrid collaboration, presentations, live events and internal communication while standardising technology across every space type and meeting Morningstar’s global AV specifications.

A major highlight of the project is the seamless integration between divisible training rooms and the event space, enabling dynamic room configurations. In addition, these spaces can operate independently or merge into a larger unified environment, supported by intelligent control logic and shared AV resources, thereby offering maximum flexibility for varying audience sizes and use cases.

Key Project Partners:

End Client	Morningstar Pvt. Ltd.
Design	MiX Consultancy
PMC	Global Vestian Workplace Services
Install and Commission	Allwave AV Systems Pvt. Ltd.

How Allwave AV Delivered the Solution

Furthermore, Allwave AV managed the full installation lifecycle from site monitoring and procurement through to programming, commissioning, and final handover within a defined project timeline and across multiple floors simultaneously.

What set this deployment apart was the depth of technical work applied beneath the surface. Installing equipment to spec is one thing. Building a system that performs consistently under real operating conditions is another. The team identified and resolved underlying challenges, including network-level instability that surfaced during commissioning, before they could affect the final inauguration and handover. Every issue was diagnosed, addressed and closed out on site. 

Additionally, the team configured the control system programming, room-combining logic user interface design, microphone calibration, and network optimisation specifically for the acoustic, spatial and operational requirements of each environment. Nothing was applied generically. Each space was treated as its own commissioning challenge within the larger ecosystem. 

As a result, the outcome is an enterprise AV environment that worked from day one and continues to support Morningstar’s hybrid workplace requirements with the consistency and reliability that a deployment of this scale demands.

Inside the Installation — Allwave AV Systems

MiX Consultancy developed the system design and bill of materials for this project. Subsequently, Allwave AV Systems took responsibility as the official delivery partner, executing the complete installation and commissioning across all floors and space types to the highest standards.

1. Divisible Training Rooms 

The training spaces provide highly flexible, technology-enabled environments that support hybrid collaboration and enterprise video conferencing. Each room features a Samsung 146″ All-in-One LED display paired with a Poly G62 for native Zoom Rooms integration. Poly TC10 touch panels manage Zoom functions, while Q-SYS TSC70 panels provide overall AV system control.

Moreover, AV-over-IP encoders and decoders manage signal distribution across longer distances, ensuring scalable and reliable content routing throughout the floor. As a result, Q-SYS network cameras with ACPR (Automatic Camera Preset Recall) technology provide intelligent speaker tracking and accurate participant framing. Shure MXA920 ceiling microphones capture audio throughout the space, while Shure MXN5W-C network speakers deliver high-quality audio output. Shure handheld and lapel microphones provide additional voice reinforcement for both in-room sessions and video conferencing use cases.

Content sharing supports both wired encoder-based connections and Morningstar’s standard wireless sharing solution. A defining feature of this floor is the presence of two divisible training rooms that operate independently or combine into a single unified space. This merge and unmerge capability also integrated with the Event Space, supporting flexible room configurations across varying audience sizes and use cases.

2. Event Space 

The event space is the centrepiece of the deployment, commissioned as a high-performance amphitheatre environment built for live events, presentations and hybrid conferencing. The primary display is a Samsung 182″ LH012 (5×5) LED wall, paired with a Poly G62 for native Zoom conferencing. The audio system comprises Yamaha FOH speakers, a Sonance VPSUB subwoofer and QSC AD-P6T pendant speakers, with a dedicated confidence monitor provided for presenters. 

The fully equipped control room serves as the central hub for all AV operations. It houses a Yamaha mixer for precise audio mixing and microphone gain control, four Planar displays for real-time output monitoring, and a vMix platform for advanced live streaming, layout management, content switching and presentation control. 

A Sony BRC-AM7 auto-framing camera with Sony RM-IP500 controller delivers intelligent subject tracking and clear capture across the space. An integrated amplification system manages audio distribution across Yamaha and QSC speakers. A Q-SYS Bluetooth wall plate enables background music playback when needed and also allows users to stream audio directly from a mobile phone. Additionally, the AV system incorporates 16 microphones, including 8 handheld and 8 lapel units, supporting both live sound reinforcement and video conferencing. The event space and training rooms share a centralised Q-SYS Core X10 DSP, with Q-SYS TSC10 touch panels providing room-level control. A master-slave configuration enables the event space to merge and unmerge with the divisible training rooms, allowing flexible scaling of the environment with shared AV resources, including microphones and speakers.

3. Standard Meeting Rooms 

Meeting rooms across all floors are equipped with Poly TC10 tablets as the primary room control interface. The meeting room fleet across other floors includes Poly X52 systems, with wireless content sharing available throughout. This hardware standardization across the floor plate aligns directly with Morningstar’s latest global AV specification, ensuring a consistent user experience regardless of room or floor.

4. Reception

In addition, the Morningstar reception area features a visually striking digital signage installation anchored by a Samsung 698″ LH012 LED ribbon display in a 22×1 configuration, delivering ultra-high-resolution 14K content. Furthermore, the display showcases dynamic, brand-driven visuals managed centrally by Morningstar’s global team. In addition, an iBase Scala player distributes content through Samsung S-boxes, which transmit signals to the LED ribbon and deliver a consistent, high-quality visual experience.The Morningstar reception area features a visually striking digital signage installation anchored by a Samsung 698″ LH012 LED ribbon display in a 22×1 configuration, delivering ultra-high-resolution 14K content. The display showcases dynamic, brand-driven visuals managed centrally by Morningstar’s global team. An iBase Scala player distributes content through Samsung S-boxes, which transmit signals to the LED ribbon and deliver a consistent, high-quality visual experience.

The reception also includes a background music system powered by Q-SYS NLC4 network speakers, integrated over the network through the Core 8 Flex processor on Level 04 and supported by a dedicated Soundtrack device for centrally managed audio playback. All background music is from soundtrack.io . 

5. Multipurpose Zone 

The AV setup on the 8th floor supports both workplace communication and ambient experience across common areas. Six digital signage displays are distributed across the floor, two of which are dedicated to daily menu content in the open canteen area. The canteen is also equipped with Q-SYS NLC4 network speakers for background music. Additionally, audio distribution is managed through a dedicated Core 8 Flex processor, ensuring seamless control across the space. As a result, users benefit from consistent sound quality and a streamlined audio experience.

6. Refuge Zone — 8th Floor 

In addition, the 8th floor refuge area is fitted with 20 Biamp EN-CM6T6 ceiling speakers, mirroring the configuration deployed on the 4th floor. Furthermore, the system runs on a Core 8 Flex processor, Q-SYS MP-A80V amplifier, and a Soundtrack device, delivering consistent and centrally managed background audio across the zone.

Technology Stack

The deployment combines advanced AV, networking and control technologies to create a scalable and standardized workplace environment: 

● Display & Visual Systems: 

○ Samsung 182” (5×5) LED wall (event space) 

○ Samsung 698” (22×1) LED ribbon display at reception 

○ Samsung 146” AIB LED wall (training rooms) 

○ Digital signage displays across Level 08 and Standard Meeting rooms on 4th floor – Samsung QM Series 

● Collaboration & Conferencing:

○ Poly G62 with TC10 for native Zoom Rooms integration

○ Poly X52 systems for standard meeting rooms 

○ Wireless and wired content sharing via encoders 

● Audio & DSP Systems: 

○ Q-SYS Server Core X10 and Core 8 Flex DSP platforms

○ Yamaha mixers for professional audio control 

○ Q-SYS and Yamaha speaker systems, including pendant and network speakers 

○ Biamp ceiling speakers for background music zones 

○ Sonance subwoofer for enhanced low-frequency performance

● Microphones & Audio Input: 

○ Shure MXN5WC network speakers 

○ Shure MX920 ceiling microphones with ACPR tracking

○ Handheld and lapel microphones for presentations and VC use

● Video & Camera Systems: 

○ Sony BRC-AM7 auto-framing camera with RM-IP500 controller

○ Q-SYS network cameras with intelligent speaker tracking

● Control, Streaming & Integration: 

○ Q-SYS touch panels (TSC series) for room control 

○ vMix PC for live streaming, layout management, and content switching

○ Centralized control room for event space operations

Business Challenges

This is where the real work happened. In fact, a project of this scale does not run into one problem; rather, it runs into several at the same time, and each one has the potential to hold everything else back. Therefore, below are the five challenges that we navigated throughout this deployment.

1. ACPR Camera Tracking 

Divisible training rooms don’t behave like fixed rooms and the camera tracking system has to account for that. Each room configuration, split and combined, requires its own microphone zone map. When a zone is set for combined mode, it can spill over the partition boundary in split mode, picking up audio from the adjacent space and triggering the wrong camera. 

There is no shortcut around this. Therefore, the team mapped every zone for every room state, tested each configuration under real conditions, and adjusted it until the system responded correctly regardless of how the room was set up that day.

Divisible training rooms require a separate microphone zone map for each configuration, merged and unmerged. Each room configuration, merging and unmerging requires its own microphone zone map. The team audited and validated every zone for every room state iteratively until each configuration held reliably. 

2. Acoustic Management 

Large rooms with hard surfaces distribute sound unevenly. In divisible spaces, the acoustic behaviour shifts depending on whether the partition is open or closed. Speaker placement and DSP tuning had to work under both conditions, tested with actual occupants not just in an empty room. 

3. Microphone Gain Calibration 

Too high and the room feeds back. Too low and remote participants cannot hear. Since the gain calibrated for one room configuration does not carry over to another, the team conducted two separate calibration passes for each room: one while the space was empty and another while it was occupied. Additionally, special attention was given to the boundary zones near the partition wall to ensure consistent audio performance. Once the calibration was complete, the final settings were saved as named Q-SYS snapshots. As a result, the system automatically restores the correct configuration after any reboot or reconfiguration.

4. Multi-System Integration 

Six space types, multiple floors, and hardware from multiple manufacturers display, DSP, conferencing, cameras, signage, streaming and ambient audio all had to operate as one managed ecosystem. The team mapped, configured and tested every subsystem within the context of the complete AV environment rather than evaluating each component in isolation.

5. Network Stability 

During commissioning, the team encountered intermittent AV-over-IP instability, including packet loss, audio distortion, and camera lag. Consequently, additional testing and system optimization were carried out to ensure reliable performance.Morningstar’s infrastructure runs on enterprise-grade Cisco

switches, correctly configured to best practices. However, the system continued to experience instability, although the root cause had not yet been fully identified. The team introduced Netgear AV switches as a working solution to keep commissioning on schedule. The rooms have performed reliably since. Morningstar’s network team and Cisco are currently developing a long-term resolution to address the issue.

Conclusion 

A deployment at this scale succeeds when the fundamentals are right network infrastructure, acoustic calibration, system integration and control logic all working together before any user touches a panel. Allwave AV approached this project from the ground up, resolved the issues that would have compromised everything else and delivered an environment built to perform long after the project closed. That is the standard every enterprise AV deployment should meet.

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